The customer must keep the package(s) and or pallets in its entirety.The customer is responsible for all shipping costs. ![]() The customer must make the necessary arrangements to have the products shipped back to the warehouse.Contact us at so we can provide you with manufacturer-specific information and guidelines in order to guarantee the best return experience possible.The product will be eligible for return/refund in the 20 days following the delivery of the product.If your product arrived in excellent working condition, and the return is only requested as a result of personal preference i.e. Refunds and ReturnsĪs our customer, you are entitled to return your product and request a refund in non-custom orders upon arrival of your product. If you need to cancel an order, please contact us as soon as possible so we can process a refund before your order leaves the warehouse completely free of charge (exceptions apply such as custom orders, see policies below). Provide us with a working phone number during checkout so the shipping company can schedule the delivery appointment. This option typically takes 3–6 business days for delivery after order processing. ![]() ![]() Due to the size, weight, and/or fragile nature of this item, it will be delivered using our Free LTL Freight Shipping method ('Curb-Side' Pickup with included liftgate service).
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